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November 30, 2007

A Tale of Two Servers

Winning research funding is hard work. Sometimes, there are additional hurdles, beyond the complexities of the science, that make the process even harder. The Cayuse mission is to eliminate those hurdles, where we can.

A case in point is this "little" notice that ends up having large impact on an increasingly large audience of researchers and research administrators in the US research community. It's technical and you probably don't need to know the details. In short, the Adobe forms conversion is likely to cause some real headaches in the printing process. (You need an NIH Listserv account to view this link.)

..the image generated for those applications will look different than any that come in S2S from the 2007 system - even for the same Funding Opportunity Announcement...

Cayuse engineers went to work on this, because we knew it would cause problems. The end result is that we are going to make an adjustment in Cayuse424 that will insulate our customers from this. I point this out in part to thank the Cayuse technical and support staff for knowing how to solve this before it's a problem for our customers. I also want to illustrate a small example of what customers have come to expect from us.

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